Unitalk, is dedicated to upholding the confidentiality and security of all user personal information. Your privacy is always at the top of our priorities.

This Privacy Policy details who we are and outlines how we collect, use, and share information that is considered personal data under relevant data protection laws (“Personal Data”) It also explains how you can exercise your privacy rights. Should you have any questions or concerns regarding our handling of your personal data, please reach out to us using the contact information provided in Section 13.

About Us

Unitalk, 5 Rue Pleyel, 93200 Saint-Denis, France (“Unitalk”, “we”, “our”, or “us”), offers a super AI assistant with multi-modal reasoning capabilities as well as a platform for building custom AI-powered assistants ("AI Assistants"). The platform provides the tools for users to create AI Assistants designed to meet their unique needs. These custom AI Assistants are designed to improve workflow by providing easy access to and utilization of relevant knowledge. Users can configure their custom AI Assistants to connect to remote services, including those offered by Third-Party Service Providers like Foundation Model Providers. They can also connect the AI Assistants to their own Data Sources, allowing for relevant, domain-specific context to be used by the Foundation Models. Unitalk's platform lists major Foundation Model Providers ("FMPs"), but the user is responsible for selecting an FMP that meets their technical and legal requirements. Use of Unitalk's Services is subject to the terms and conditions in this Agreement.

1. About this Privacy Policy

This Privacy Policy applies to you when you access or use the Unitalk platform, that is to say, our online platform, including any related APIs provided by Unitalk, together with all related applications (“Platform”), or otherwise interact or communicate with us.

2. Who is responsible for processing your personal data?

This Privacy Policy only applies where we are processing your Personal Data for our own purposes and are acting as Data Controller under the General Data Protection Regulation (UE) 2016/679 (“GDPR”).

It does not cover the Personal Data Unitalk collects, uses, and discloses when acting as a Data Processor under the GDPR on behalf of its Customers (“Customer Personal Data”) and under their instructions in connection with Unitalk Platform. We invite you to contact your company or organization if you have any questions about its privacy practices.

As Data Controller, Unitalk will process Customer Personal Data to provide the Platform and for other limited purposes as outlined in Section 6 below.

Where Unitalk is the Data Controller, if you have any questions about this Platform Privacy Policy or about our data protection practices, you can contact us. See how to contact us in Section 13 below.

3. The Personal Data we collect

Unitalk collects and processes your Personal Data when you use the Platform. This includes:

Personal Data Category Personal Data Source Processing Purpose
Identification and Contact Data:First and last name, email address, and telephone number When you use our Platform, or contact us or otherwise interact with us;From third parties and publicly available sources Delivering the Platform;Marketing Communications (as defined below)
Professional or Employment-Related Data:Job position, job title, workplace When you use our Platform, contact us, or otherwise interact with us;From third parties and publicly available sources Marketing Communications
Any other Personal Data you voluntarily choose to provide:Personal Data in request or feedback you send us When you use our Platform, contact us or otherwise interact with us Fulfilling your request related to the Platform and communicating with you in contract-related matters;Marketing Communications
Unique identifiers:IP address, Cookie IDs, device IDs, as described by our Cookies Notice When you use our Platform (via Cookies) Platform Development (as defined below)
Device and technical data:Domain server, type of device/operating system/browser used to access the Platform, local and language settings; session logging, heatmaps and scrolls; screen resolution, ISP, referring or exit pages; and date and time of your visit. When you use our Platform (via Cookies) Platform Development
Digital behavioral data:Web page interactions (clicks, browsing, zooms and other interactions), referring web page/source through which you accessed the Sites, and statistics associated with the interaction between device or browser and the Sites. When you use our Platform (via Cookies) Platform Development
Agreement and Transaction Data: agreements, orders, purchases, payment status, and invoices; and your other interactions with us related to transactions, such as service requests and messaging with our customer service When you order and use our Platform Managing payments, contracts, transactions, and otherwise meeting our contractual requirements
Payment Data: Card data, Corporate bank account information of customers When you order our Platform Managing payments, contracts, transactions, and otherwise meeting our contractual requirements

“Marketing Communications” means when we contact you about Unitalk’s Platform, events, or business.

“Platform Development” means when Unitalk improves and better develops the Platform including testing, research, reporting, benchmarking, performance analyses, trend analysis in order to support our business decision-making, to analyze our Customers’ engagement with our Platform, to assess the quality of our Platform and to consider our Customers’ feedback and needs. For our Platform Development, we process anonymised and aggregated data to the extent possible.

Unitalk may also collect information about you that is publicly available.

4. How do we use and process your Personal Data and what legal basis do we rely on?

We always process your Personal Data in accordance with the applicable laws